Are you getting the most out of your existing PBX system?

A good, modern phone system can offer significant lifetime cost savings, simply having multiple phone lines. The most modern phone systems also have the ability to provide:

1. ‘Auto attendant’ so the caller is able to select which department they route to.
2. Voicemails which are emailed to you.
3. Text alerts sent to notify when a voicemail has been left.
4. Dual ringing of extension and users mobile.
5. Management reporting on virtually anything you might want to know.

Of course, having a modern phone system is of little benefit if you are unable to change and set the features in real-time. With the systems we recommend, for the few changes you are unable to make yourself, we make sure that they can be changed remotely within a couple of hours. No more waiting days and weeks for an expensive engineer to turn up.

Our provider has extensive experience of managing and maintaining a wide range of PBX based systems including, BT, Panasonic, Samsung, Siemens and Nortel. They can guide you in increasing capacity (lines and handsets), adding facilities such as voicemail and music on hold, generating management reports as well as addressing advanced re-programming requirements.

VoIP – it’s brave new, highly efficient and cost effective world

VoIP – there has been a revolution in office-based telephony systems achieved through the convergence of telecommunications and IT. Our provider is an accredited installer of SpliceComs’ Maximiser VoIP phone technology. From as little as £2k it is possible to have the benefits of advanced call handling features together with web enabled applications integrated into your existing IT infrastructure.

Able to handle anything from 4 to 100,000 handsets, the small modular call servers can be distributed throughout your premises (as well as across multiple premises/locations) rather than placed in one location and with one Ethernet cable capable of handling 30 simultaneous calls, the amount of copper plant is significantly reduced thus making it the ideal replacement for large traditional PBX’s.

One of the real beauties of the system if you are upgrading from a PBX is that most types of handset (including fax and modems) can be re-used thus greatly reducing the cost of upgrading.

Maximiser is the ideal solution for multiple site or campus-based operations, businesses with mobile and home working employees, serviced offices and multi-tenancies and companies with modern communication needs.

Key benefits:

• It is fully scaleable and flexible
• Provides integrated CRM features
• Enables conference calling
• Allows for dynamic call routing
• Works on Windows, Apple and Linux platforms
• Provides one click dialling
• Enable seamless home working
• Provides integrated voicemail and auto attendant
• Supports voice XML
• Enables hot desking applications
• Enables re-use of existing infrastructure